Hughes ŠKODA Customer Reviews

Here at Hughes ŠKODA we pride ourselves on the fantastic levels of service we provide to all of our customers, but don't take our word for it!

Take a look at what our customers had to say:

"Polite, friendly and quick response. Good follow up."

Tim

CarGurus Review (April 2017)

Department: Sales - Aylesbury

"I have just purchased a Skoda Yeti from your Aylesbury dealership and found the whole experience a real pleasure. We were looked after by Mark Copping who made the process very easy and combined excellent knowledge with a friendly, easy manner. We felt that we had all the time in the world and he was extremely diligent in showing us all of the 'ins and outs' of our new car. We are delighted with the service we received."

Ms Forbes

Model: Yeti

Department: Sales - Aylesbury

"I recently purchased a Skoda Rapid from your Aylesbury dealership. My reason for writing is to say what a pleasure it was to deal with two members of your sales team at the location. Mature people with sensible and pleasant attitudes. Gary Mason dealt with the actual sale and later on Paul Taffs assisted with the paperwork - both true professionals. Most helpful and obliging, what an image they project for Hughes. Other dealerships further along the road should take a leaf out of their book. Please pass on my thanks to them both."

Mr Kingham

Model: Rapid

Department: Sales - Aylesbury


"I have been a super fan of Skoda since my college days (which is now around 18 years ago) and I have always dreamed of owning a Skoda and was fortunately able to buy one this year. Since the car I purchased was not a brand new one, it had couple of pre-existing issues. I noticed them after my purchase and was very worried, but the reassurance provided by Emma Cale was remarkable - I sincerely appreciate her commitment towards customer satisfaction and her superb attitude. I was then routed to Barry Freedman, who was one of the best individuals I have met. Mr Freedman has superb listening skills, a high level of patience and a fantastic dedication towards customer satisfaction. He made me feel at ease throughout the process by calling me to update me with what was going on with the repair. I am running out of words to pen down the feel of satisfaction that I have; being such a great fan of Skoda I am so happy that Skoda has such wonderful employees who thrive for customer satisfaction. I have no hesitation in recommending the Skoda Farnham Common branch to any of my family members, friends and network. I fully appreciate the support and service provided by Barry Freedman and Emma Cale and sincerely thank them."

Mr Patil

Model: Octavia

Department: Sales - Farnham Common

"I was extremely impressed with the whole process of buying a new ŠKODA from Aylesbury recently. I dealt with Terry Ambrose who combined excellent product knowledge and professional salesmanship witha pleasant, humerous and friendly manner throughout. Under Terry's guidance it all went extremely smoothly. I have not been fully fit recently and very much appreciated having the new car delivered to my home - something I would not have normally considered suggesting. I hope Terry is still with you in four years time when I plan to replace the car.

Mr McLaren

Model: Superb

Department: Sales - Aylesbury

"I recently used for the first time your ŠKODA services, to get my son's ŠKODA Octavia repaired. The vehicle had already been into another garage, who replaced parts but did not find the problem. At a total loss of what to do next, my husband phoned yourselves and spoke to Amanda in your service deptartment. Already filled with much more confidence than before, I booked the ŠKODA in to go on the diagnostic machine. The vehicle showed a few faults which were all cleared, hoping this would help the situation and explain the poor running of the vehicle. But after a couple of days the symptoms were back so I phoned Amanda and she immediately booked the car back in and didn't charge me for another diagnostic report. The car didn't show anything specific so Amanda suggested leaving the car with them to look into. We were going to walk quite a way to a bus stop to get home, but Amanda again was so helpful and arranged a lift for us. When the call came that a problem had been found and repaired on the car, I was over the moon, and having met with Amanda and the mechanic who was to work on the car, I was filled with confidence that the problem would be rectified. Amanda then arranged for the vehicle to be delivered back to my address. Amanda is a absolute asset to your company. I can honestly say my family have been owners of Ford/Vauxhall/BMW's but we have never received such service as we did from yourselves."

Diane Jackson

Model: Octavia

Department: Sales - Aylesbury