Mercedes-Benz Warranty

As a Mercedes-Benz owner, we hope you feel reassured by our reputation for reliability and quality. But to give you even greater peace of mind, every new Mercedes-Benz vehicle we sell comes with a comprehensive 3-year warranty.

Your warranty covers you for any problem caused by a manufacturing fault during the 3-year period.

FAQs

What about Parts Warranty?

Mercedes-Benz Genuine Parts come with a two-year warranty from the date of purchase.

Any Mercedes-Benz part replaced within the warranty period are covered until the end of that existing warranty period. Any part replaced becomes the property of Mercedes-Benz.

Accessories Warranty?

Mercedes-Benz Genuine Accessories ordered and included within the purchase price of the car (items listed on the same invoice) are covered within the car’s three-year warranty.

However, items supplied and fitted by a Mercedes-Benz Retailer after the vehicle order, come with a two-year warranty, from the date of purchase.

Where am I covered, geographically?

Wherever you are in the world, you will have the peace of mind that your vehicle is covered for two years by Mercedes-Benz worldwide warranty within a Mercedes-Benz Retailer.

How do I arrange a warranty repair?

Our priority is to get you back on the road as quickly and effortlessly as we can. Following these steps will ensure the process runs as smoothly as possible:

  • Notify Hughes as soon as you notice any problem that may be due to a manufacturing fault.
  • Allow us to fully inspect the vehicle as we may not be able to diagnose all problems with a single inspection.
  • We will also need to see your vehicle’s service and repair history to ensure the problem is not caused by incorrect service or repair work.
  • Any repair work has to be carried out by a Mercedes-Benz Retailer, and any parts used must be supplied by Mercedes-Benz. 
  • Any faulty parts that have been replaced as part of a warranty repair will become the property of Mercedes-Benz.

Find out more


If you have any further questions, please do not hesitate to contact us on 01296 321733 (Aylesbury) or 01494 412064 (Beaconsfield).